Privacy Policy

This policy sets out how we collect, process and hold your personal data if you provide personal data to us. Our use of your personal data is subject to the GDPR and other relevant UK legislation. If you have any questions, please contact us.

Personal data we collect
We collect, process, store and use personal data when you book an event, express interest or join our training programme. The data collected includes your name, address and email address together with payment information. When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.

Lawful processing of your personal data
We will use your personal data in order to comply with our contractual obligation to supply your tickets to an event and other services, including to contact you with any information relating to the event. We may also use your personal data for our legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for regulatory and legal purposes and for audit purposes.

Who do we share your data with?
We share your name with people hosting events you wish to attend and with IGAP members if you wish to join our training programme. We may share personal data with any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, event ticketing providers, email communication providers, IT service providers, accountants, auditors and lawyers.

Your rights
We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us.

Our website contains links to other sites of interest. Once you have used these links, you should note that we do not have any control over these sites. You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data if it is inaccurate or incomplete.

If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the UK supervisory authority, the Information Commissioner (www.ico.org.uk).